FAQs

What type of products does RD Overseas offer?

We specialize in premium automobile accessories across three main categories:

  • Car Comfort (auto window closers, power windows, etc.)
  • Car Safety (dashcams, ORVM relays, TPMS, etc.)
  • Car Entertainment (audio systems, Bluetooth players, etc.)

All products are designed to enhance the driving experience with safety, convenience, and style.

Are these accessories compatible with all car brands?

Most of our products are universal or available in variants specific to popular brands like Maruti Suzuki, Hyundai, Tata, Mahindra, Honda, and others. Compatibility details are always mentioned on the product page.

Do I need a professional to install these accessories?

While some products are plug-and-play or DIY (Do-It-Yourself) friendly, others may require technical assistance for proper fitting.

  • We recommend visiting a local car accessories installer for items like power window kits or fog lamps.
  • For simpler products, such as chargers or dashcams, you can easily follow the provided manual guides.

Are the products covered under warranty?

Yes, all products come with limited warranty coverage, depending on the category. Warranty terms and coverage details are mentioned on the respective product pages.

Can I return or replace a product if it doesn't fit or work?

Yes, we offer a 2-day replacement policy for manufacturing defects, damages, or fitting issues. The product must be unused, with original packaging and invoice.

Where do you ship, and how long does it take?

We ship pan-India. Orders typically take 3–7 working days, depending on your location. You’ll receive tracking information once your order is dispatched.

Are payments on the website secure?

Absolutely. We use secure payment gateways with encryption. Multiple options are available, including UPI, cards, wallets, and more.

How do I know which accessory suits my car model?

Every product listing includes compatibility details. If you're still unsure, please contact our team with your car's model, variant, and year, and we’ll suggest the best options.

Is doorstep fitting available?

Currently, we do not offer doorstep fitting. However, we can guide you to nearby installation services or assist your local technician.

What if I receive a defective or non-working product?

You can raise a replacement request within 2 days of receiving the product. Ensure the product is unused and in original packaging. Our team will evaluate and assist with the process.

Can I return or cancel my order?

Orders can be cancelled before dispatch. Returns are accepted only for defective or damaged products as per our replacement policy.

Do you offer support after the product is delivered?

Yes, our customer support is available for pre-sales queries, installation guidance, and post-sales issues. We’re here to assist you even after delivery.

Do your accessories void my car warranty?

Most of our accessories are non-intrusive and safe to install. However, for wired installations, it's always best to check with your car dealer to avoid affecting any electrical warranty.

Are your products waterproof and heat-resistant?

Yes, many of our safety and lighting products (like dashcams and fog lamps) are built with waterproof and heat-resistant materials to ensure long-term performance in Indian weather conditions.

Can I use your accessories during long road trips or tough terrain?

Absolutely. Our accessories are built for real-world usage, including highway drives, monsoons, hilly terrains, and city traffic. Products like dashcams, sensors, and inflators are ideal for such journeys.

Do you provide offers or discounts during festivals or sales?

Yes, we frequently run special offers, seasonal discounts, and festival sales. Keep an eye on the homepage or subscribe to our email updates to stay informed.

Can I use your products in commercial vehicles or taxis?

Yes, many of our accessories are also suitable for cabs, fleet vehicles, and commercial use, especially safety and surveillance products like dashcams and TPMS.

What should I do if a product is missing from my package?

In rare cases where a component is missing, please contact us immediately with photos of the package and invoice. We’ll verify and arrange for a resolution.

Do you have a physical store or only online presence?

We are primarily an online-first brand, but we also supply to multiple offline retailers and distributors across India. For physical purchase options, please contact our team.

What if I order the wrong variant by mistake?

If the item hasn’t shipped yet, you can contact us to modify your order. If already delivered, our team will help check eligibility for replacement depending on product condition and packaging.

Is it safe to install these accessories in brand-new cars?

Yes, our accessories are used in both new and old cars. Most products do not interfere with any built-in system and are non-intrusive, so they’re safe for new vehicles as well.

How durable are your accessories? Will they last long?

We manufacture with high-grade materials and test products under various conditions. With proper installation and care, our products offer long-term durability and performance.

Do you provide service or installation in smaller cities or towns?

While we don’t offer direct fitting, we assist customers in Tier 2 and Tier 3 cities with guidance and remote support. Most car accessory shops will be able to help with fitting.

How can I contact customer support?

For any queries, assistance with installation, or help with your order, contact our support team at:

  • Customer Care Number: 93100 44000
  • Email: support@rdoverseas.in